Shipping policy

Order Processing:

• Orders are processed within 1-2 business days of purchase.
• Please ensure your shipping address is correct. We cannot be responsible for delays caused by incorrect addresses.

Shipping Method & Times:

• All orders are shipped via Royal Mail within the UK.
• Estimated delivery time: 2-5 business days after dispatch.
• Delivery times may vary due to postal delays, public holidays, or unforeseen circumstances.

Shipping Costs:

• Free UK delivery is included in the product price.
• For any special shipping options (e.g., international), charges will be calculated at checkout.

Damaged or Lost Items:

• If your order is damaged in transit or does not arrive, please contact us within 14 days of delivery.
• Provide photographic evidence of any damage so we can arrange a replacement or refund according to our Return & Refund Policy.

Order Tracking:

• Once your order is dispatched, you will receive a confirmation email with tracking information (if applicable).