Contact information

We love hearing from our customers! If you have any questions about our products, orders, or policies, you can reach us here:

Email: hello@builtbybrame.com

Response Time: We aim to reply within 24-48 hours on business days.

Order Questions:

  • For questions about your order, shipping, or returns, please include your order number in your email so we can help you faster.

Feedback & General Inquiries:

  • We welcome your feedback and suggestions - just send us a message via email.